Post-Event Updates

Please see below for updates on finisher medal mailings, awards pick-up, t-shirt exchange, lost and found and more.

Update Jan 23 - You can pick-up awards, medals, shirts at these dates and times:

  • Saturday Jan 28 9am -12p
  • Sunday  Jan 29 2p-5p
  • Location: La Salle Institute (Lobby) 174 Williams Rd, Troy, NY 12180
Awards Pick Up - Jan 23 Update

  • Update Jan 23 - You can pick-up awards, medals, shirts at these dates and times:

    • Saturday Jan 28 9am -12p
    • Sunday  Jan 29 2p-5p
    • Location: La Salle Institute (Lobby) 174 Williams Rd, Troy, NY 12180

 

  • Update Dec 21 - LaSalle Institute will be pick-up location. Time and date to be posted soon. We are waiting on some materials to arrive.
  • Update November 30 - If you were not on site to pick up your award, we are currently determining where you may come and pick it up. Please check back to this page for updates.
IN-PERSON Gloves - Jan 23 Update

  • Update Jan 23 - If you purchased gloves but did not receive, you can pick-up at these times:

    • Saturday Jan 28 9am -12p
    • Sunday  Jan 29 2p-5p
    • Location: La Salle Institute (Lobby) 174 Williams Rd, Troy, NY 12180
  • Update Dec 19 - Gloves are in! They will ship out to those on file who emailed in. Please email info@troyturkeytrot.com if you did not receive yours. Include the name and email of the person who ordered the gloves, and quantity.
  • Update Nov 25 - New order submitted for those who ordered gloves. This will take 4-5 weeks. Please email info@troyturkeytrot.com if you did not receive yours. Include the name and email of the person who ordered the gloves, and quantity.
IN-PERSON Finisher Medal Mailings - Jan 23 Update

Update Jan 23 - All items were mailed out end of December.

Update Dec 19 - Finisher Medals have arrived and will ship out over the next week.

Update Nov 25 - New order submitted for finisher medals. We already have your name and address from the results (those finishing at 43:12 and after by clock time -- not chip time) and will be mailing the medals out once they arrive. The turnaround time could be up to four weeks however as that is how long our original shipment took to arrive. You have the option to update your shipping address if needed by December 15.

Bag Check Belongings / Lost & Found

  • Update Jan 23 - You can pick-up awards, medals, shirts at these dates and times:

    • Saturday Jan 28 9am -12p
    • Sunday  Jan 29 2p-5p
    • Location: La Salle Institute (Lobby) 174 Williams Rd, Troy, NY 12180

    Update Dec 21 - LaSalle Institute will be pick-up location. Time and date to be posted soon. We are waiting on some materials to arrive.

  • Update November 30 - If you left items behind on race day, we may have them in our storage facility. We are currently determining where is best to make these items available for pick up.
T-Shirt Exchange

  • Update Jan 23 - You can pick-up awards, medals, shirts at these dates and times:

    • Saturday Jan 28 9am -12p
    • Sunday  Jan 29 2p-5p
    • Location: La Salle Institute (Lobby) 174 Williams Rd, Troy, NY 12180
  • Update Dec 21 - LaSalle Institute will be pick-up location. Time and date to be posted soon. We are waiting on some materials to arrive.
  • Update November 30 - If your shirt doesn't fit you, or you received the incorrect size, we may have extras that you can exchange for. We are determining the best location for pick up and will update this page when known. Please check back.
VIRTUAL Runner Packet Mailings & Medals & Gloves
  • Update Jan 23 - All items were mailed out by end of December
  • Update Dec 19 - Finisher medals are in and are shipping out over the next week.
  • Update November 26
    • Everyone will receive a finisher medal in a separate mailing. Our medal shipment arrived the night before the event and unfortunately we ran out on race day. We have already placed a new order, and will be mailing these out to you as soon as they arrive. The turnaround time is approxiately four weeks. We will keep you posted and apologize for the inconvenience on the medal delay.
    • Those who registered before 11/15 (63 people) would have received their shirt and bib prior to 11/24 (along with gloves if purchased)
    • Those who registered between 11/15-11/20 (5 people) and who did not receive their shirt and bib yet will receive them next by week.
    • Those who registered after 11/20 (9 people) will receive their shirt and bib by next week

General FAQs

Can someone pick up my packet for me - or can I pick one up for someone else? 
Yes. You CAN have someone else pick up your race packet for you (or vice versa). They/you must bring some kind of permission note, email, text stating that you have given them permission to pick up your packet for you.

Is there race day registration?
There is no race day registration.

How do I transfer events?
Please read this article here on how to transfer from one event to another. There may be additional costs involved.

How do I manage my registration?

  • Sign In to RunSignUp
  • Go to your Profile
  • See Upcoming Races
  • Click Manage Registration next to the registration that you are editing.

How do I join a group/team if I already signed up?

  1. Sign In to RunSignUp
  2. Go to your Profile
  3. Navigate to Upcoming Events.
  4. Click Manage Registration next to the registration you would like to add to a team
  5. Click Group/Team on the left-hand sidebar
  6. From the pop-up select Join Existing Group/Team
  7. Either select a Group/Team from the dropdown or Search Groups/Teams
  8. Click Continue

When and where can we pick up our packets?
Please check the event schedule page here.

After registering I realize I cannot participate. Do you offer refunds?
Unfortunately we do not offer refunds as funds are invested into the event well ahead of time.

Where can people spectate?
There is plenty of spectating opportunities all along the course. Please steer well clear of runners and remember to cheer them on!

Are headphones, strollers or pets permitted?
No. Headphones, strollers and pets of any kind are not permitted and will result in disqualification. This is for your safety and the safety of all runners.

Is there lodging nearby?
Lodging is available at the following locations:

Franklin Square Inn & Suites
1 Fourth St
Troy, NY 12180
518 274-8800
Located 1.5 blocks from start line

Hilton Garden Inn
235 Hoosick St
Troy, NY 12180
518 272-1700
5 minute drive to start line – approx 1 mile

Old Judge Mansion
330 6th Ave
Troy, NY 12180
518 274-5698
5 minute drive to start line – approx 1 mile

We'd love to have you volunteer! You can sign up here.

Don't see your question?

If you don't see your question on this page, please submit it here.